Privacy Policy
Privacy Policy
1. Who We Are
Welcome to H&N Future Beds. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
H&N Future Beds Ltd is a company registered in the United Kingdom.
Contact Details:
2. What Personal Data We Collect
We may collect the following personal data when you use our services:
a. Information You Provide Directly:
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Full Name
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Email Address
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Phone Number
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Shipping and Billing Address
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Payment Information (processed securely via third-party providers)
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Order Details and Purchase History
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Any information provided through contact forms, reviews, or customer service interactions
b. Automatically Collected Information:
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IP Address
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Browser Type and Device Information
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Pages Visited and Time Spent on Site
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Cookies and Tracking Technologies (see Section 6)
3. How We Use Your Data
We use your personal data for the following purposes:
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To process and fulfil your orders
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To communicate with you about your order or enquiry
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To provide customer support
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To send marketing communications (with your consent)
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To improve our website, products, and services
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To comply with legal obligations and prevent fraud
4. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
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Performance of a Contract – to process and deliver your order
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Consent – for email marketing and promotional communications
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Legitimate Interests – to improve our website and customer experience
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Legal Obligation – to meet legal or regulatory requirements
5. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties to deliver our services:
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Payment processors (e.g., Stripe, PayPal)
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Delivery and courier services
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IT and website hosting providers
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Email and marketing platforms
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Legal and regulatory bodies (if required by law)
All third parties are required to respect the confidentiality and security of your data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Ensure our website functions properly
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Analyze website traffic and user behaviour
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Personalise content and ads (where applicable)
You can manage or disable cookies through your browser settings. For more information, please see our [Cookie Policy].
7. Data Retention
We will retain your personal data only as long as necessary for the purposes we collected it, including legal, accounting, and reporting obligations. Typically, we retain order information for up to 6 years in line with HMRC requirements.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Correct or update your data
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Request erasure of your data (“right to be forgotten”)
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Object to or restrict data processing
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Withdraw consent at any time (for marketing)
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Request data portability
To exercise any of these rights, contact us at Info@hnfuturebeds.co.uk.
9. Marketing Communications
You may opt in to receive marketing emails from us. You can unsubscribe at any time using the link in the email or by contacting us directly.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
11. External Links
Our website may contain links to third-party sites. This privacy policy only applies to H&N Future Beds Ltd. We are not responsible for the privacy practices of other websites.
12. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
If you're not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):
https://ico.org.uk